At exnaton, we continuously improve our platform based on customer feedback, support requests, and insights from our users. This latest release introduces several enhancements designed to improve security, simplify administration, and create a better experience for new users.
To further improve the onboarding experience for new users, we have completely redesigned the first-time user experience on the platform.
New users are now welcomed with:
The sample content helps users immediately understand the value of the platform and explore its most important features from day one.
As soon as real customer data, such as consumption or generation data, becomes available, the demo content is automatically replaced with personalized information. This creates a seamless transition from preview to actual platform usage.
This new user experience will be activated on your system by the end of June 2026.
Security remains a top priority for us. That's why Two-Factor Authentication (2FA) is now available for the exnaton platform.
If you are interested in enabling 2FA for your organization, please contact us at info@exnaton.com.
Many utilities manage a growing portfolio of energy products, often requiring detailed internal naming conventions while keeping customer-facing communication simple and easy to understand.
To support this, we have introduced differentiated tariff names across the platform.
Administrators can now define:
This allows utilities to maintain structured internal processes while providing a consistent and user-friendly experience for end customers.
The feature was developed based on requests from multiple customers and is now available as part of the latest release.
Managing billing corrections is now easier and more transparent.
With the new Cancel Invoice functionality, administrators can quickly reverse incorrectly issued invoices and make the necessary adjustments before generating a corrected invoice.
When an invoice is cancelled:
The feature supports both individual invoice cancellations and bulk actions, making it easier to manage larger correction processes.
To improve transparency, administrators can also view the complete invoice history, including original invoices, cancellations, and replacement invoices, directly within the billing section.
This enhancement simplifies billing corrections, improves traceability, and reduces the manual effort required when handling invoice adjustments.
