Product Update: Introducing Bill Runs for more control, transparency, and flexibility for billing in exnaton

May 29, 2026
Gabrielle Every

As energy products become increasingly dynamic and data-driven, billing operations are becoming more complex as well. Utilities and energy providers need more than just invoice generation – they need transparency, operational flexibility, and scalable billing workflows that can handle growing portfolios and evolving energy data requirements.

That’s why we’re introducing Bill Runs – a new feature in exnaton designed to make billing faster, more structured, and more transparent directly within the exnaton Backoffice.

Bill Runs build upon the existing billing functionality in exnaton and introduce a more advanced framework for configuring, executing, monitoring, and managing billing processes at scale.

What is a Bill Run?

A Bill Run is a batch billing operation that generates bills at once – whether for a few selected accounts, customer groups, a whole energy community, or all valid accounts within the system for a specific billing period.

Each Bill Run tracks:

  • its configuration,
  • execution status,
  • billing attempts,
  • and detailed results for every individual account processed.

This gives utilities significantly more visibility and operational control over the billing process.

exnaton Backoffice – Bill Run feature

More Flexibility for Billing Operations

With Bill Runs, users can now create billing runs for:

  • selected individual accounts,
  • specific energy communities,
  • or the entire customer portfolio.

The new workflow also allows users to define how billing errors should be handled.

Utilities can choose between:

  • Strict mode — stops the entire run if a single billing attempt fails,
  • or Lenient mode — continues processing all accounts while clearly highlighting failed attempts afterward.

This flexibility helps teams adapt billing processes to different operational requirements and risk preferences.

Improved Transparency and Monitoring

One of the biggest improvements introduced with Bill Runs is visibility into billing execution.

Each Bill Run provides detailed monitoring and execution tracking directly in the Backoffice, including:

  • processing status,
  • execution progress,
  • timestamps,
  • billing attempt results,
  • and clear error messages per account.

Users can immediately see:

  • which accounts were billed successfully,
  • which failed,
  • and why.

The system also supports targeted follow-up runs, allowing teams to rerun billing only for failed accounts instead of repeating the entire process.

Better Handling of Energy Data Quality

Because billing quality depends heavily on underlying energy data quality, Bill Runs also introduce configurable minimum data quality thresholds.

Users can define the minimum required quality level for each billing run individually, including:

  • Measured,
  • Estimate Reliable,
  • Estimate Unreliable,
  • or Incomplete.

Billing attempts that do not meet the selected threshold automatically fail, ensuring higher consistency and reliability in invoice generation.

Additionally, users can proactively validate energy data quality before execution using the built-in “Check Data Quality” functionality.

Correction Billing with Updated Data

Bill Runs also make it easier to manage updated or corrected energy data.

With the new “Create and Correct” billing mode, exnaton can automatically generate correction bills when invoices already exist for a selected period but updated data has become available.

This enables utilities to handle evolving metering and settlement data more efficiently without manual intervention.

Designed for Operational Scalability

Bill Runs were designed to support growing operational complexity as utilities expand dynamic tariffs, energy communities, and other next-generation energy products.

The feature introduces:

  • structured billing execution,
  • centralized monitoring,
  • improved error handling,
  • follow-up workflows,
  • export functionality,
  • and full audit visibility for billing operations.

The new list and detailed views in the Backoffice also make it easier for teams to search, filter, sort, and analyze billing processes across large portfolios.

Contact us

Contact us to see exnaton in action and how you can benefit Bill Runs.

Contact us to learn how exnaton can help you launch smart, data-driven energy products in weeks and without IT overhaul.

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