Product Update: More Control With Formula-Based Dynamic Rates & Easier Multi-Account Management

Utilities using exnatonSMART can now design dynamic tariffs with even more precision — and end users benefit from smoother account management in the customer dashboard. Here’s what’s new.

‍

1. Formula-Based Pricing for Dynamic Rates

With the latest update to exnatonSMART, utilities gain deeper control over how dynamic rates are calculated.
Our new formula rate plan component lets you fine-tune pricing logic by applying:

• a multiplier
• an offset

…to adjust the underlying index price.

What this enables

• More granular pricing strategies
• Tailored rate plans aligned with business goals
• Greater flexibility when adapting to market changes
• Compatibility with existing index-based and dynamic household rates

This feature gives utilities the ability to build tariff models that more accurately reflect procurement strategy, customer segmentation, or local regulatory requirements.

‍

2. New Profile Switcher for Multi-Account Users

‍

Managing several accounts under one login is now much simpler.

‍
With the new profile switcher, end users can:

• instantly see which account is active
• switch between accounts with one click
• manage multiple properties, family members, or tenant accounts more easily
• navigate the dashboard with a clearer, more intuitive workflow

This improves the experience for all users who operate more than one meter point or energy contract within the same household or organisation.

‍

Ready to try the new features?

‍

If you’d like to activate formula-based pricing, test the profile switcher, or see how these features integrate into your existing setup, contact us.

‍