Product Update: Introducing exnaton BACKOFFICE – a Smarter, Faster Admin Experience

May 28, 2025
Gabrielle Every

We’re excited to introduce the completely redesigned exnaton BACKOFFICE, built to give utilities more control, clarity, and speed in their day-to-day operations. With a modern interface and a high-performance architecture, managing customers, rate plans, and billing processes is now easier and more efficient than ever.

What’s new in exnaton BACKOFFICE

‍

  • ‍Modern design. A refreshed interface with intuitive navigation makes it simpler to find what you need and work without distractions.
  • ‍Clear homepage. Important KPIs are now displayed directly on the homepage, giving you immediate insight into operational performance.
  • ‍Flexible rate plans. Create, manage, and assign rate plans to accounts with just a few clicks. The improved workflow reduces complexity and saves time.
  • ‍Unified data management. A generic list view for all data types allows for consistent navigation and filtering across customers, devices, rate plans, and more.
  • ‍Efficient data export. Quickly export only the fields you need — in CSV, XLSX, or JSON — for reporting, analysis, or integration with external systems.
  • ‍High-performance architecture. Enhanced responsiveness and significantly improved load times ensure smooth handling of even large data volumes.

‍

‍

Managing complex operational data has never been this simple. And we’re just getting started — more updates and functionality will follow soon.

‍

Improved Security: Email Verification for User Account Activation

To strengthen security and provide a more reliable onboarding flow, we’ve added email verification to the exnaton White Label app.
New users now verify their email via a secure 6-digit code before accessing their profile.

Why this matters

  • prevents unauthorized access
  • ensures valid email ownership
  • enhances overall platform security
  • provides a more compliant and reliable onboarding process

This update adds another layer of protection to safeguard your system and your users.

‍

Want to explore the new features?

‍

If you’d like a walkthrough of the redesigned exnatonBACKOFFICE or want to enable email verification in your environment, contact us.

‍

‍

Contact us to learn how exnaton can help you launch smart, data-driven energy products in weeks and without IT overhaul.

Related articles